Updates

Although I’ve tested the postage calculator with many postcodes, including New Zealand, it’s not been possible for me to test every single one. If, for some reason, you get a message at checkout saying that freight can not go to your post code, please email me at jkscrossstitchsupplieswebsite[@]gmail.com (removing the [ ] ‘s and I’ll try to sort out the problem for you
~ Maggie

If you notice any issues with the website can you please email jkscrossstitchsupplieswebsite[at]gmail.com (removing the [ ].
Some things to point out will be no image, with no replacement image put in it’s place. A ? in a word. For eg the word might be cre’me and it shows as cre?me.
These are things I’ve missed and I’d appreciate help pointing them out to fix them.
Of course, any constructive criticism is also welcome 🙂
~ Maggie

Some categories have expected delivery times, for example Picture This Plus and Polstitches hand dyed fabrics, have an expected delivery time of 5 – 6 weeks. All these dates are pre-covid but we have left them as we are optimistic that one day there will be some kind of ‘normal’ again.

These 5 – 6 week delivery expectations are now realistically 5 – 6 (or more) months. There’s nothing we can do to speed it up.

We really have to remember how lucky we are in Australia and New Zealand. Most of the world is still struggling with massive outbreaks, lockdowns, illness and fatalities. Many manufacturers are still temporarily closed and others are managing with a skeleton crew.

There are very few international passenger flights coming into Australia and ships are being turned away due to staff testing positive for Covid.

Recently there was a shipment of Zweigart from Germany turned away. As JK’s only use Zweigart fabrics it meant stocks were running very low. Another shipment has since arrived and we do have some colours and counts in stock now.

All we ask is that you please be patient.